How does assembly work for Thinktanks™?
The units are assembled with a hand drill in approximately 1 hour.

What is the average assembly time?
Assembly time is approximately 1 hour to build any of the conference booths.

How does shipping work for Thinktanks™?
All of our booths ship out from our eco-friendly factory right here in the United States. Every Thinktank™ arrives in a flat packed shipping box for your convenience.

What is the Thinktanks™ shipping lead time?
Phone Booth (1 Person)

Standard Shipping = 45 days (due to high demand)

Conference Room (2 Person)
Standard Shipping = 45 days (due to high demand)

Conference Room (4 Person)
Standard Shipping = 45 days (due to high demand)

How do you calculate shipping?
We charge flat rates depending on customer location. 

How do you insulate the walls of your rooms? 
All of our Thinktanks™ rooms are insulated with recycled blue jean denim (AKA R13) which has exceptional breathability and sound dampening properties. 

Are your rooms Eco-Friendly? 
Yes, our rooms are Eco-Friendly. We source exclusively from local suppliers and continually research to find the most eco-friendly materials available on the market. We source materials from the San Francisco Bay Area, New York City and Los Angeles.  All of the woods that are used in the room is sourced from USA forests.  

What type of glass is used for your office conference rooms?
The clear roof is made of a highly impact resistant safety plexiglass that allows employees to see out, and it also lets light in. The door is also made from extremely durable tempered safety glass.

Do your office booths have a ventilation system?
Yes, the rooms have an advanced thermostat cooling system that will keep you relaxed during long meetings or private personal sessions. 

What type of electrical requirements are needed to power the office conference room?
Your new Thinktanks™ rooms
needs to be plugged into a regular 110V outlet. 

What electrical outlets are available inside the room once powered? 
Once your new room is plugged
in to an electrical outlet, you can start using multiple three prong outlets and multiple fast charging USB ports.

Are your office conference booths easily movable?
Yes! People often slide them around the office using EZ slider pads! The Thinktanks™ rooms can be disassembled and moved all around the office or taken with you to your new location. You only need a hand drill to disassemble. 

Can you easily disassemble the office conference room?
Yes you can! They are designed to be assembled and disassembled very quickly.  

How long is the power cord for the Thinktanks™ unit?
The power cord that extends out of the back of the unit is 10 feet long.

Do you offer any Warranties?

Yes, we offer a 2 Year Warranty on all of our Thinktanks™ and stand behind our product's durability and structural integrity. 

Thinktanks Standard Limited Warranty

We provide a standard limited warranty of 2 years, which covers defects in materials and workmanship for all main components within our Thinktanks Units (referred to as "Units," including Thinktanks phone booths and meeting pods). The terms and conditions for this warranty are outlined below.

Duration of Limited Warranty: The limited warranty for Units remains effective for a period of two (2) years, starting from the date of purchase. A valid original purchase receipt is required as evidence of purchase.

Coverage under the Limited Warranty: This limited warranty encompasses defects in materials and workmanship found in the Unit's main components, starting from the purchase date, when used in accordance with our recommended guidelines. These guidelines, including technical specifications, user manuals, and service communications, will be shared with you. 

Unless prohibited by applicable law, this warranty is non-transferable and is limited to the original purchaser within the jurisdiction of the Unit's purchase.

Actions Taken by Thinktanks for Defects: In the event of defects, Thinktanks will assess the Unit and determine, at its sole discretion, whether the limited warranty covers the issue. If the defect is deemed covered, Thinktanks will, through its own service operations, either repair the defective Unit or its part, or replace it with an identical or comparable product. Costs for repairs, spare parts, labor, and travel expenses for repair personnel will be borne by Thinktanks, provided that the repair does not require extraordinary expenses. Unauthorized repair work is not covered by this warranty. If the specific product is no longer available for sale, Thinktanks will provide an appropriate replacement, as determined solely by Thinktanks.

Exclusions from this Limited Warranty: The following are not covered under this warranty:

  1. Usage of Units contrary to Thinktanks's recommended guidelines.
  2. Services performed by unauthorized personnel.
  3. Alterations to functionality or capability without Thinktanks's written permission.
  4. Fabric spills, surface scratches, or breakage of hard materials (e.g., wood, linoleum, plexiglass, acrylic, metal, or glass components).
  5. Normal wear and tear on fabric components.
  6. Smart Sensors.
  7. Loss of sofa cushion resilience.
  8. Gradual loss of ventilation component functionality over time, including fans and air vents.
  9. Cosmetic wall warping over time.
  10. Damage to exposed or concealed electrical components and outlets.
  11. Repair or replacement of electronic components (camera, monitor, wireless chargers) not covered by the manufacturer's warranty.
  12. Damage from improper cleaning methods or unapproved cleaning materials.
  13. Damage from unauthorized topical treatments or cleaning methods.
  14. Refurbishment or component upgrade attempts to renew the Unit.
  15. Damage caused by non-Thinktanks branded hardware or software components not packaged with Thinktanks Units.
  16. Requests for software program recovery or reinstallation, data, and information not originally part of the Unit.
  17. Placement in prohibited environments, including those specified in the care package and delivery instructions.
  18. Damage from usage of non-approved USB, HDMI, or other cable components.
  19. Secondary or collateral damage.
  20. Excessive use of utilities beyond recommended guidelines.
  21. Lack of external services (electricity, telephone, internet) due to external factors.
  22. Damage during unauthorized transit, delivery, redelivery, or post-delivery moving.
  23. Damage from unauthorized disassembly or reassembly.
  24. Damage from intentional acts or willful misconduct.
  25. User-initiated alterations or repairs not required for normal functionality.
  26. Inherent design variations or latent defects.
  27. Pre-owned or rental Units.
  28. Acts of nature, including fire, flood, water damage, weather events, theft, negligence, vandalism, or other perils.
  29. Acts of war, terrorism, insurrection, or rebellion, as well as special, indirect, incidental, or consequential damages.
  30. Structural breakage due to loads beyond the component's capacity.
  31. Units located outside the contiguous United States, excluding Alaska and Hawaii.